studio-papakonstantinou.com is the online store for the sale of products via the internet of the company ANDREAS PAPAKONSTANTINOU, based in Athens, 2 Ethnikis Antistaseos Street, Piraeus with VAT number 039865780, DOU A' Piraeus, G.E.M.I. 111752608000
Please read these Terms of Use & Transaction carefully. They contain very important information about your rights and obligations. By ordering the products you accept as a "customer" these Terms of Transaction.
The purchase contract is binding only after studio-papakonstantinou.com notifies you that it has accepted the order. Confirmation of order entry does not automatically imply acceptance of the order.
Information - products
Our company is committed to the completeness and validity of the information listed in our online store, regarding the products, subject to any technical or typographical errors.
Our company tries to constantly update the availability of its products. However, the availability of the products is constantly changing due to the orders placed. Our company is not liable to customers / users for damages that may arise from the execution or non-execution of their order.
Our company cannot provide any guarantee for the availability of goods from its suppliers, but it guarantees timely information of the users for their non-availability.
The user is informed about the availability of the products and/or goods through similar verbal indications. Also, the various product or merchandise offers that appear on studio-papakonstantinou.com are always valid while stocks last.
Registration
In order to carry out transactions on studio-papakonstantinou.com, it is necessary to declare the user's personal information on it by filling in the relevant fields. The visitor/user declares that his information is accurate and true and accepts that studio-papakonstantinou.com in case it finds that the true information has not been declared has the right to cancel the user's registration and refuse to sell products.< br />
Collection of data
During your visit to the pages of studio-papakonstantinou.com it is possible that you will be asked to declare your personal information concerning you (name, surname occupation , email address, product shipping address, etc.) typically to process your orders or to provide our services. Any personal data that you declare anywhere on our pages are kept exclusively and only for reasons related to your transactions with us, the improvement of the services provided and ensuring the operation of the respective service and may not be used by any third party.
In any case, the employees of the ANDREAS PAPAKONSTANTINOU company who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited.
Every reasonable measure to secure your data has been taken .
This information may include:
Personal data such as name, address, email address, telephone number and other contact information. This data is collected when you first register with our online services.
Account information, such as username and other identifiers or credentials used to access our services.
IP address and Cookies data.< br />Location.
How we process your personal data
We process your personal data when entering into a contract with you or for specific purposes, among others such as:
Processing orders and payments for products and services you have purchased or for refunds.
Promotions about our products and services that we think may be of interest to you, where we have obtained your consent to contact with you.
To measure, analyze and improve said Company Services and Operations.
To improve your experience through Company Services (both online both online and offline) by providing content that you may find relevant and interesting.
Provide you with customer service and answer your questions
Notify you when a product is back in stock
Contact you via email or text message about our products and services, contests, offers, promotions or special events.
You have the right, at any time, to:
Receive confirmation as to whether your personal data exists and be informed of its content and origin, verify its accuracy and request correction , their updating or modification,
You request the deletion, anonymization or restriction of the processing of your personal data processed in violation of the applicable law,
Oppose the processing, in all cases, of your personal data for legal reasons.
You can send your request to the email address info@studio-papakonstantinou.com. In your request, please include your email address, name, address and telephone number and clearly specify the information you wish to access, change, update, remove or delete.
To any question or suggestion or statement related to these matters please contact us at info@studio-papakonstantinou.com
Order Processing - Price Policy
The listed prices of the goods are final (including VAT). studio-papakonstantinou.com reserves the right to change prices without prior notice to the customer. Regardless of price fluctuations, the customer always pays at the time of receipt of the goods, the price that was agreed at the time of finalizing the order.
Right of withdrawal / Product return
If the customer is a natural person (consumer) who prepares the sale for personal use and not for the service of his individual activity, then he is entitled to withdraw from the sale within 14 calendar days, returning the product to its original condition, bearing the return costs, in accordance with § 10 of article 4 Law 2251/1994.
You have the right to withdraw without reason from the distance sale, in writing within 14 calendar days by returning the product in its original condition. This right starts from the day of receipt of the products. Sending the withdrawal statement or sending the products within 14 calendar days will be considered sufficient for the timely exercise of the right of withdrawal. The statement is sent in writing to the following details:
By registered letter to ANDREAS PAPAKONSTANTINOU, based in Piraeus, 2 Ethnikis Antistaseos Street, P.O. 18531 or by email to the email address: info@studio-papakonstantinou.com
Products are returned at the customer's expense or presented by the customer himself at the company's headquarters (Ethnikis Antistaeos 2, Piraeus).< br />Returns of several products or goods that constitute a combined offer are accepted only in their entirety and not selectively for individual products or goods.
Cancellation of an order
If wish to cancel your order you can send us an email with the subject of order cancellation, your name and the order number you received when you completed your order and we will process it. Cancellation can be made within 24 hours of submitting your order.
Consequences of withdrawal
In the event of a valid exercise of the right of withdrawal, it must be reinstated with a monetary compensation for any reduction in the value of the goods, only in the case and to the extent that this is due to the treatment of the product that escapes the usual examination of the characteristics and functionality of the product. By "customary examination of the characteristics and functionality of the product" is meant the testing of the relevant goods, as it may take place and as is customary in a physical store. In particular with regard to digital cameras, taking photos makes the camera second-hand since you store that shot in the camera's shot counter. The packaging must also be in its original condition without having suffered tears and any kind of damage, finally the documents that accompanied the shipment (Proof of Retail Transactions) must also be returned.
The customer will bear the costs return. Any monetary obligation for the payment of amounts (e.g. transport costs, compensation) must be fulfilled within 30 days, starting from the time of sending the withdrawal statement by you or the return of the goods.
The right of withdrawal from Article 4 § 10 of Law 2251/1994 does not apply:
In cases where the price of the products has been paid at our physical store (National Resistance 2) and at the same time, they have been received from the physical store, as the sale is not considered that tel was set up remotely.
In case of valid exercise of the right of withdrawal and provided that the product has been returned to ANDREAS PAPAKONSTANTINOU, the value of the product will be returned to the customer. It is expressly agreed and the customer already provides his irrevocable order and consent to this, that our company is entitled to deduct from the returned amount the return costs, which are borne by the customer as well as any compensation in case of destruction or impairment of the product's value due to wear or damage to the product due to the actions of the customer.
Depending on the payment method chosen by the customer during his order, the refund will be made accordingly:
For Credit Card the refund of the money will be made to the card.
For cash on delivery or deposit you must give us the IBAN of a bank account, the name of the beneficiary as well as the bank it concerns.
Delivery Merchandise
Delivery of the physical products/merchandise is completed within the next 1-3 working days from the day of completion of the order and depends on the availability of the products. In exceptional cases and if the customer has been previously informed, the delivery time may be extended.
Force majeure
If for reasons of force majeure (e.g. bad weather conditions, strikes) there is an inability to deliver the goods within the predetermined time, studio-papakonstantinou.com will contact the customer as soon as possible, in order for the latter to inform him if he wishes to complete his order with a delay.
Warranty
All goods are covered by the warranty of the respective manufacturer or its authorized representative, the relevant forms of which accompany the goods and determine its terms.
Applicable Law
Any dispute between users and studio-papakonstantinou.com is expressly agreed to be governed by Greek Law and subject to the exclusive jurisdiction of the Courts of Athens.
